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Frequently Asked Questions

FAQ Topics

General

Q How do I order online?
Q What are the payment options available to me?
Q Are there any hidden tax or charges on items sold on Nutravedic?
Q Is it necessary to have an account to shop on Nutravedic?
Q Why do I see a ‘delivery charge’?
Q Where do we ship and what are the charges?
Q What gifting options are available to me?

WALLET

Q What is the Nutravedic Wallet?
Q What is NV cash?
Q Why should I use the Wallet?
Q Is there any expiry date for Wallet balance?
Q Can I transfer my Wallet balance?

OTHERS

Q I’ve missed the delivery of my order, what do I do now?
Q I haven't received the invoice for my order.
Q Can I change the delivery date of my order?
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